Carnegie Foundation’s Facilitating Improvement Teams℠

Facilitating Improvement Teams℠ is an intermediate-level course for individuals seeking to build their skills in facilitating small improvement teams through cycles of testing and learning. Through both reflection and practical application, participants build understanding of improvement dispositions and how to foster them, hone skills for communicating with diverse audiences about improvement and change, and learn strategies for supporting social learning to advance an improvement aim. Through hands-on practice in which they work in their own local context to lead an improvement team, participants also develop concrete skills in supporting others through Plan-Do-Study-Act (PDSA) cycles and facilitating improvement activities.